Policies

We expect all tableware and rentals to be treated in an appropriate manner.


Rusted Gables Vintage Rentals will not mix and match its collection with that of others. This allows us to maintain the integrity of our collecation.


Washing services are included in our pricing for  all  dinnerware. We hand wash all tableware with extra care to preserve the integrity of each piece.


To avoid a cleaning fee, following use, dinnerware and drinkware need to be wiped clean of all food products and drained of liquids, rinsed but not washed and replaced into crates/transport cases in preparation for pickup. Please do not scrape food from plates to preserve the delicate nature of these vintage items. Candles should be removed from all candle holders and ALL wax residue must be removed completely. We strongly recommend using dripless candles. An additional cleaning fee charge of 30% of the item’s rental rate will be assessed for non-compliance.


After use, cloth napkins should be placed together in laundry bag in preparation for pickup.


All dinnerware , drinkware and candle holder items will come to you mismatched in all different colors and patterns unless previously agreed to be specific. 


For an additional fee, Rusted Gables Vintage Rentals will set the tables and clean up after your event. Please contact us for further details regarding this service.


Accidents happen! It is understood that the client is responsible for any breakage or loss of equipment during the event. Sometimes a piece gets chipped or broken and if this happens, please tell us and pack the broken piece. We will request the fair market value of the item which will be deducted from your security deposit, with most pieces being less than $10.


Rental period is up to 3 days.


HOW THIS WORKS: 

Rental items will be reserved and your order confirmed upon receipt of a signed rental agreement and a 50 percent NON-REFUNDABLE deposit. We require a copy of your driver’s license and a credit card on file for incidentals. 

The remaining 50% balance plus a 25% REFUNDABLE Security/damage deposit is due 14 days prior to your event date.

**(The 25% refundable security/damage deposit is required to cover possible damage or loss of items. If all items are returned in clean condition and without damage, the deposit will be fully refunded within 7 days after your event date. In the event a rental item is returned to Rusted Gables Vintage Rentals stained and unable to be cleaned, damaged, or in broken condition, customer will be charged five times the rental fee for each item to be taken out of the 25 percent security/damage deposit. The credit card on file will be charged in the event that any damage to the rental items listed above is more than the amount covered by your 25% deposit. 

A 30% cleaning fee will be added  for all items returned in unclean condition according to the cleaning policy specified in the contract. After we have inspected your return items, we will make a reasonable effort to notify you of any damage/cleaning fees before the credit card is charged.)

We accept cash, checks and credit cards. If paying by credit card, there will be a 4% processing fee added to the total.

Should you decide you’d like the items to be delivered to and picked up from your venue, we charge $1.00 per mile (both ways) from Ryland, AL.












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